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Accessing Your Student's Bill Parent & Family Programs

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Obtain authorization from your student

In order to access your student's bill and perform transactions on behalf of your student, your student must initiate the process to authorize any parent/family member to access their financial record.

Note: Once your student has achieved the steps in the online tutorial (above), you will receive an email to follow instructions to create a login to view your student's billing portal. Do this within 14 days of receiving the email.

Create your personal login to receive your student's billing statement

After your student has authorized you as a payer:

  • You will receive an e-mail notice from ebill@ucsd.edu, with the subject line "UCSD E-Bill Authorization." Please follow directions to set up a username and password. The e-mail is only valid for 14 days.

  • Clear your browser's cookies or browser history before you can successfully log in using your new username and password through the Authorized Bill Payer tool.

View and pay your student's billing statement

Make sure you have access to view and pay your student’s bill. Read the sections how to obtain authorization and how to create credentials to view the bill (see above).

  • View and pay the bill through the Authorized Bill Payer tool.
  • Learn about the different ways to pay your student's bill.
    • E-Check
    • Credit Cards
    • Western Union
    • Other payment options (i.e., cashier’s check)
    • Financial Aid and Scholarships Funds 
Student Financial Solutions | (858) 822-4727 | studentbusiness@ucsd.edu

Trouble shoot your login

Here are a few reasons and suggestions for addressing login issues to view your student’s bill.

  • You may not be able to access your student’s bill because:
    • You did not create your login credentials within the 14 days of receiving instructions from ebill@ucsd.edu
      • Ask your student to go back to the Online Tutorial to reset the authorization previously given to you.
      • Create your credentials immediately
    • Clear your browser or your cookies and wait a few minutes before logging in
    • Try using another browser (i.e. Chrome, Mozilla, Internet Explorer)
    • Your student may have made changes to whom can view their records
      • Talk to your student about changes that they may have made
      • Authorizing a third party to view the student's bill is not required by the university

If none of the suggestions resolve the issue, contact:
Student Financial Solutions | (858) 822-4727 | studentbusiness@ucsd.edu

Frequently Asked Questions

Parent and Family Top Questions

Got questions? Use this resource to find answers to all your frequently asked questions.

Frequently Asked Questions

Parents' Helpline: (858) 534-7273 | parents@ucsd.edu